| Summary | Client | Date | Source Type | People Involved | Ticket # | Project | Source Link | Dedupe Key | Status | |
|---|---|---|---|---|---|---|---|---|---|---|
| SCH/NOTICE OF SEPARATION-Jennifer Olea | SCHARP | May 22, 2026, 1:05 PM | Crimson IT Help Desk to Christi Brown; CC gaston.nguyen@scharpca.org; robert.featherstone@scharpca.org; christi.brown@scharpca.org | 945240 | — | — | SCHARP:Recv:2026-05-22:ticket945240schnotice-of-separationjenni | |||
| Internal | Crimson IT | Jul 1, 2026, 11:00 AM | — | — | — | https://airtable.com/appYVXneddw1eKZEu/tblXvY6gHVF0cIbPl/recBCq1mgTpWF1xHg | NEST:Meeting:recBCq1mgTpWF1xHg | |||
| Fairfield - Cybersecurity Assessment - Representative Request - Crimson IT | Fairfield | Jun 2, 2026, 1:30 PM | Pete Braitsch to Christi Brown; CC Jesus Rochin | — | — | — | Outlook:Recv:2026-06-02:fairfield-cybersecurity-assessment-repre | |||
| Get access to printer at 8836 S. Vermont Office . Ticket closed 2026-06-03. Status: Closed* | SCHARP | May 20, 2026, 5:00 PM | Giovanny Isidoro, Charlene Virtucio | 947180 | — | https://na.myconnectwise.net/v4_6_release/ConnectWise.aspx?routeid=ServiceFV&recid=947180 | CW:Ticket:947180:2026-05-21 | |||
| [E] RE: Invitation: Verizon + Ability First @ Thu Jun 4, 2026 10:30am - 10:45... | Ability First | Jun 3, 2026, 2:53 PM | Rodriguez, Gloria to Christi Brown; CC Jesus Emanuel Amezcua; mfleming@abilityfirst.org | — | — | — | Outlook:Recv:2026-06-03:e-re-invitation-verizon-ability-first-th | |||
| Customer Success Stories | Crimson IT | Jun 2, 2026, 12:24 PM | Groovi Digital to Christi Brown; CC Mike Yasuma; Anzor Zurhaev | — | — | — | Outlook:Recv:2026-06-02:customer-success-stories | |||
| Customer Thermometer: Red Alert! | Crimson IT | Jun 4, 2026, 10:14 AM | Bekker Fourie to Christi Brown | — | — | — | Outlook:Recv:2026-06-04:customer-thermometer-red-alert | |||
| Demo and review of Mail Intelligence app live in Westwood's Azure tenant covering Ada AI triage, security constraints, beta status, and resell pathway. | Crimson IT | Aug 13, 2026, 11:00 AM | — | — | — | https://airtable.com/appYVXneddw1eKZEu/tblXvY6gHVF0cIbPl/recs0fqc5fvNu38e6 | NEST:Meeting:recs0fqc5fvNu38e6 | |||
| Police Alarm Permit Application Received | SCHARP | Jun 4, 2026, 5:28 PM | Crystal Olivo to Christi Brown; CC Juan Flores; Christi Brown | — | — | — | SCHARP:Recv:2026-06-04:police-alarm-permit-application-received | |||
| Karney Properties/Karney Properties New Employee Onboarding Form - Steven Ng | Karney Properties | Jun 4, 2026, 4:25 PM | Evelyn Camargo to Christi Brown; CC Mike Yasuma; Christi Brown | 945704 | — | — | Outlook:Recv:2026-06-04:ticket945704karney-propertieskarney-prop | |||
| Delivery Status Notification (Failure) | SCHARP | May 29, 2026, 3:58 PM | Erin Hill to Christi Brown | — | — | — | SCHARP:Recv:2026-05-29:delivery-status-notification-failure | |||
| Ticket #947005 - "IT Update: BAFMA MFA Goes Live June 5 + Annual Survey, PTO ... | SCHARP | Jun 1, 2026, 7:13 PM | Crimson IT Help Desk to Christi Brown | 947005 | — | — | SCHARP:Recv:2026-06-01:ticket-947005-it-update-bafma-mfa-goes-l | |||
| Your Verizon service suspension reminder. | SCHARP | Jun 5, 2026, 2:19 AM | Verizon Wireless to Christi Brown | — | — | — | SCHARP:Recv:2026-06-05:your-verizon-service-suspension-reminder | |||
| Important Alarm Permit Update | SCHARP | May 27, 2026, 9:02 AM | ADT Security Services to Christi Brown | — | — | — | SCHARP:Recv:2026-05-27:important-alarm-permit-update | |||
| Employee of the Year Recipients | SCHARP | May 29, 2026, 12:55 PM | Edana Magee to Christi Brown | — | — | — | SCHARP:Recv:2026-05-29:employee-of-the-year-recipients | |||
| Kicked off Microsoft 365 Copilot readiness and deployment project with Alere across five phases covering tenant hardening, pilot, and full rollout. | Alere | May 21, 2026, 11:00 AM | — | — | — | https://airtable.com/appYVXneddw1eKZEu/tblXvY6gHVF0cIbPl/recUG4tH7Dzlmyel8 | NEST:Meeting:recUG4tH7Dzlmyel8 | |||
| Ready to reconnect your Verizon service? | SCHARP | May 26, 2026, 7:08 AM | Verizon Wireless to Christi Brown | — | — | — | SCHARP:Recv:2026-05-26:ready-to-reconnect-your-verizon-service | |||
| Christi demonstrated her Inbox/Calendar Automation Application to Sergio, Brett, and Casey; team aligned on free deployment to client tenancy pending Azure subscription setup, estimated one week post-setup. | Crimson IT | Jul 21, 2026, 11:00 AM | — | — | — | https://airtable.com/appYVXneddw1eKZEu/tblXvY6gHVF0cIbPl/recPRm8y5eG7ILaKc | NEST:Meeting:recPRm8y5eG7ILaKc | |||
| Ticket #947815 - "SCHARP and BAFMA IT Update - June 1, 2026" has been Closed. | SCHARP | Jun 4, 2026, 8:45 AM | Crimson IT Help Desk to Christi Brown | 947815 | — | — | SCHARP:Recv:2026-06-04:ticket-947815-scharp-and-bafma-it-update | |||
| 1.1 Kickoff & Use Case Discovery. Status: New | Avalon | May 20, 2026, 5:00 PM | Vance Nygard, Christi Brown | 947208 | — | https://na.myconnectwise.net/v4_6_release/ConnectWise.aspx?routeid=ServiceFV&recid=947208 | CW:Ticket:947208:2026-05-21 | |||
| 5.8 Future Scope Documentation - Data Cleanup + MRI/Argus Integration. Status: New | Alere | May 20, 2026, 5:00 PM | Kenny Yoon, Christi Brown | 946129 | — | https://na.myconnectwise.net/v4_6_release/ConnectWise.aspx?routeid=ServiceFV&recid=946129 | CW:Ticket:946129:2026-05-21 | |||
| 2026 Tabletop Participant Briefing | Eldridge Acre | Jun 2, 2026, 2:10 PM | Christi Brown to Paul Giorgio; Sam Smith; Esther Garrison | — | — | — | Outlook:Sent:2026-06-02:2026-tabletop-participant-briefing | |||
| Consultation with long-term client on phased Microsoft Copilot and Claude AI rollout, covering security controls, pilot setup by August 19, and September full-staff deployment. | Crimson IT | Aug 12, 2026, 11:00 AM | — | — | — | https://airtable.com/appYVXneddw1eKZEu/tblXvY6gHVF0cIbPl/rec8nDr78afGqY5F5 | NEST:Meeting:rec8nDr78afGqY5F5 |
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