Christi took a $2,400 loan from Uprova Credit on 2026-02-27. Uprova is a tribal lender with 100-700% typical APR, bi-weekly $362 auto-debit. Pay off early whenever possible — saves substantial interest. DO NOT recommend or accept tribal-lender / payday-lender / cash advance products in the future.
Before creating or picking a ConnectWise service ticket for any client, check whether that client has an active project: GET /project/projects?conditions=company/id={id} and look for status In Progress. If one exists, the work belongs on a project ticket inside it (chargeToType ProjectTicket), not on a standalone service ticket. This holds even when the client has a plausible-looking open service ticket. Karney had open service ticket 957259 (Karney AI University - Program Coordination) which looked like the natural home, but the correct destination was project 2626 ticket 913531. Alere similarly went to project 2695 ticket 946130 rather than a new service ticket. Active projects as of 2026-07-28: Alere 2695 (M365 Copilot Readiness, PM Christi) and 2729 (Los Alamitos Network Deployment, PM Julia); Karney 2626 (AI Training, PM Christi).
Christi receives $2,091/month adoption assistance for her kiddo on the 27th. Historically arrived as a mailed check. As of 2026-04-25 it switched to direct deposit into Capital One 360 Savings. Feb 2026 check was lost and reissued — still inbound as of 2026-04-13.
Christi's Crimson IT biweekly paycheck (~$4,550 net) is split approximately 50/50 between USAA Classic Checking (1496) and Capital One 360 Savings (6271). Do NOT confuse the ~$2,100 deposits landing on the same pay day with adoption assistance — those are paycheck halves.
Rent is $3,692.59/month paid via BILT auto-debit from Capital One 360 Savings. Officially due on the 25th of each month, with a grace period through the 3rd of the following month before late fees apply.
Christi uses Tilt ($400 cycling, $32/mo fees) and Earnin (up to $1K held) as bi-weekly cash float, roughly $1,800 dependent each cycle. Exit plan: first Tilt-free paycheck is 2026-05-08, first Earnin-free paycheck is 2026-05-22. Apps to be deleted on those dates. Do NOT recommend cash-advance apps in future.
Full Box environment audit completed 4/12/2026. 78 users on 80 licenses. 5 users hold 96% of storage: Robert Featherstone (217GB), Christi/Lorenzo (166GB), Belinda Betton (33GB), Pratiksha Yadav (19GB), Cesar Portillo (15GB). 41 of 78 users are ghost licenses with 0-2 files and under 2MB each (~$720/mo wasted, ~$8,600/yr). 1 user (Shane Sparkes) is Inactive status. Lorenzo folder: 73 items (59GB) are Lorenzo-only and safe to migrate without coordination. 44 items (107GB) are shared and need user coordination. Stale pre-2023 data: 7.79GB across 87 items.
Subscriptions Christi has confirmed she wants to keep during any budget-cutting exercise: SketchBox (joy + foster kids' art time), Shaklee, Planet Fitness, YouTube Premium, Disney+ (with Hulu bundled), Oura Ring, CVS ExtraCare, Canva, Airtable, Adobe Acrobat Pro. Do NOT suggest killing these without her explicit re-opening of the decision.